Legal Documents

Ludogames Terms & Conditions — Please read before you start

It's important to read these terms before using Ludogames. We want you to use our platform with full clarity and confidence.

Last Updated: January 2026
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Reading this document ensures you understand both your rights and your responsibilities.

Important

Key Highlights of the Terms & Conditions at a Glance

Get familiar with these key points before reading the full details

Age Restriction: 18+

Ludogames is strictly for users aged 18 and above. Age is verified at the time of registration.

One Account

Each user may register only one account. Multiple accounts are not permitted.

Transparent Payments

All deposit and withdrawal rules are transparent. There are no hidden charges, and accounts may be suspended for rule violations.

Fair Gameplay

Fraud, bots, or any form of unfair play is strictly prohibited and will result in immediate action.

Data Privacy

Your personal information is protected and will never be sold or shared with third parties.

Responsible Gaming

Set your own limits. If needed, you can temporarily or permanently close your account.

1 General Terms & Eligibility

LudogamesAccessing or creating an account means you agree to these terms and conditions. These terms constitute a legally binding agreement, so please read them carefully before using the platform.

These Terms Ludogames and you. If you do not agree to these terms, please refrain from using the platform.

Ludogames We reserve the right to update these Terms & Conditions at any time. Any changes will be communicated via your registered email or through a notice on the platform.

These Terms & Conditions are governed by the applicable laws of Bangladesh. Any disputes shall fall under the jurisdiction of the courts of Bangladesh.

2 Account Registration & Eligibility

2.1 Age Restriction

LudogamesYou must be at least 18 years old to register. Account creation by minors is strictly prohibited. Providing false information about your age will result in immediate account termination and all balances may be forfeited.

2.2 One Account Policy

Only one account is allowed per person, household, or device. If multiple accounts are found linked to the same individual, all accounts will be closed and any bonuses will be forfeited.

2.3 Accurate Information Required

During registration, you must provide your correct name, phone number, and date of birth. Submitting false information is a violation of these terms. Identity is verified at withdrawal, so incorrect details may delay your payment.

Never share your account password or login details with anyone. You are solely responsible for keeping your account secure.

2.4 KYC Verification

Withdrawals above a certain amount may require identity verification (KYC) using your National ID or passport. This is done for your own security.

3 Deposit & Withdrawal Policy

3.1 Deposits

LudogamesbKash, Nagad, and Rocket are supported for deposits. Funds are typically credited within minutes. The minimum deposit amount is listed on the platform.

  • Deposited funds must come only from a registered payment method.
  • Deposits from third-party accounts are not accepted.
  • If your deposit fails, please contact support.

3.2 Withdrawal

Withdrawals are typically processed within 24 hours. Your account must have a sufficient balance and completed KYC verification. The minimum withdrawal amount is displayed on the platform.

Wagering requirements must be met before withdrawing bonus winnings. See the Bonus section for details.

3.3 Payment Verification

If unusual transactions or suspected fraud are detected Ludogames We reserve the right to temporarily hold any payment for investigation. If the account is cleared, the payment will be released.

4 Bonuses & Promotional Offers

Ludogames Regular bonuses and promotional offers are available. Each offer has its own terms, which are listed on the respective offer page.

4.1 Welcome Bonus

New members may receive a welcome bonus on their first deposit after registration. To qualify, a minimum deposit amount must be made and a specified number of bets must be placed (wagering requirement).

4.2 General Bonus Terms

  • Each bonus offer can only be used once.
  • Bonus funds are non-transferable.
  • Withdrawing before the wagering requirement is met will result in the bonus being forfeited.
  • Attempting to claim bonuses through multiple accounts will result in all accounts being closed.
  • Ludogames Reserves the right to modify or cancel any promotional offer at any time.

Bonuses are provided for entertainment purposes only. Any attempt to abuse bonuses or manipulate the system will result in strict action.

5 Gaming Rules

LudogamesAll games on are operated fairly and transparently. Each game has its own rules, available within the game or on the relevant page.

5.1 Betting Rules

  • Once a bet is placed, it cannot be withdrawn.
  • If a game is incomplete due to a technical issue, the bet will be considered void.
  • If a match betting result is not determined within the specified time, the relevant rules will apply.

5.2 Lottery & Special Games

Lottery and special game results are determined by a Random Number Generator (RNG), which is fully impartial and verifiable. Any disputes regarding results must be reported to support within 72 hours.

5.3 Technical Errors

If incorrect results are displayed due to a server or software error Ludogames Reserves the right to void the result and refund the bet amount.

6 Prohibited Activities

The following activities Ludogamesis strictly prohibited on:

  • Playing games using bots, scripts, or automated software.
  • Attempting to access another user's account.
  • Money laundering or transacting using illegal funds.
  • Exploiting platform vulnerabilities or bugs to gain an unfair advantage.
  • Harassing or engaging in abusive behavior toward other users.
  • Using multiple accounts to claim bonus benefits.
  • Placing bets on behalf of third parties or operating a professional syndicate.

Violating any of these prohibitions will result in immediate account suspension and balance forfeiture. Legal action may also be taken if necessary.

7 Account Suspension or Closure

7.1 At the User's Request

You may request a temporary or permanent account closure at any time by contacting support. If you have a remaining balance, please withdraw it before closing your account.

7.2 From Ludogames

In any of the following cases Ludogames Your account may be closed by:

  • Violating the Terms & Conditions.
  • Providing incorrect or false information.
  • If unusual activity is detected on an account.
  • If KYC verification has not been completed.
  • If an account has been inactive for an extended period (more than 12 months).

If an account is closed for reasons other than a terms violation, the remaining balance will be refunded.

8 Limitation of Liability

Ludogames Not liable for:

  • Losses resulting from internet disconnection.
  • Issues with the user's own device.
  • Third-party service disruptions (e.g., bKash or Nagad server issues).
  • If account details are compromised due to the user's own negligence.

Ludogames We always strive to maintain platform security and stability, but 100% uptime cannot be guaranteed.

9 Responsible Gaming

Ludogames We believe gaming should be a source of entertainment, not addiction. That's why we have put certain safeguards in place:

  • Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
  • Time Limit: Set a limit on how long you play in a single session.
  • Self-Exclusion: You can take a break from gaming for a set period of time.
  • Permanent Closure: If you feel gaming is becoming harmful, you may permanently close your account.

If you're experiencing gaming-related issues or need help, please contact our Responsible Gaming Visit the page or contact support.

10 Changes to Terms

Ludogames We reserve the right to update these Terms & Conditions at any time. Any changes will be notified on the platform and sent to your registered email. Continued use of the platform after changes take effect will be considered acceptance of the updated terms.

For significant changes, at least 7 days' notice will be given in advance.

11 Contact & Complaints

For any questions or complaints regarding these terms, please reach out to our support team. We respond in Bengali and work to resolve issues as quickly as possible.

  • Email: support@ludogames.bet
  • Support Hours: 24/7
  • Language: Bangla & English

We aim to provide an initial response within 48 hours of receiving a complaint.

Read the terms? Get started now!

Register at Ludogames, deposit via familiar payment methods, and enjoy the best gaming experience.

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