We understand how valuable your personal information is. Here at Ludogames, we're fully transparent about how every piece of your data is collected, stored, and kept secure.
SSL Encryption
All your data is secured with 256-bit SSL encryption.
A quick overview of the key pillars of Ludogames' privacy policy
All your personal data is stored in encrypted form. No unauthorized party can access it.
Your personal information is never sold to advertisers or third parties. That is Ludogames' commitment.
You have the right to access, correct, or request deletion of your information at any time.
Your bKash, Nagad, or Rocket details are kept completely separate from your general profile information.
We clearly disclose which cookies we use and why. You have the option to disable non-essential cookies.
In the event of a data breach, registered users will be notified as quickly as possible.
You may request to view the information we hold about you at any time.
You may request corrections if any of your information is inaccurate or incomplete.
After account closure, you may request that your data be deleted.
In certain circumstances, you may request that the processing of your data be restricted.
You can request a copy of your data in a portable format.
You can object to your data being used for marketing or profiling purposes.
Ludogames A trusted online gaming platform in Bangladesh. We believe every user's personal data belongs to them. That's why we've put together this privacy policy — so you know exactly how your information is collected, where it's stored, and who can access it.
This Privacy Policy Ludogames's website (ludogames.bet) and related services. Please read this policy carefully before using our platform. By continuing to use the platform, you agree to this Privacy Policy.
We may update this policy at any time. When changes are made, the "Last Updated" date at the top of the page will be revised and registered users will be notified by email.
Ludogames's privacy policy is built in compliance with applicable data protection laws in Bangladesh and international standards.
Ludogames Only the information needed to serve you properly is collected. The different types of data are detailed below:
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Full Name | Account Identity & KYC Verification | Yes |
| Mobile Number | Login & Payment Verification | Yes |
| Date of Birth | Age Verification (18+) | Yes |
| Email Address | Notices & Security Alerts | Optional |
| National ID Number | KYC Verification (for large withdrawals) | Where applicable |
When you use the platform, certain information is collected automatically:
We use cookies to keep your session active and to improve platform functionality. Cookies are discussed in detail under Section 5.
Ludogames Never collects or asks for your password, payment PIN, or OTP. If anyone requests this information, it is a fraud attempt.
Ludogames Your information is used solely for the specific purposes listed below:
You can request to stop receiving promotional messages at any time by emailing our support team. This will have no effect on your regular account services.
Ludogames Does not sell your data. However, in limited circumstances, information may be shared with trusted partners:
Necessary information is shared with payment services such as bKash, Nagad, and Rocket to process transactions. This data is used solely for the specific transaction.
We work with trusted technology companies for server hosting, data analysis, and security services. They are only LudogamesMay use data in accordance with their own guidelines.
We are required to provide information in response to a court order or a lawful request from a government authority. Where possible, we will endeavour to notify you in advance.
In the Future LudogamesIf ownership of Ludogames changes, user data may be transferred to the new authority. You will be informed in advance should this occur.
We never sell or rent your personal information to advertisers, data brokers, or unrelated third parties.
Cookies are small text files stored in your browser while you use the website. Ludogames Uses the following types of cookies:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | To maintain active login sessions and ensure security | Until end of session |
| Functional Cookies | Remembering your preferred language and settings | 1 Year |
| Analytics Cookies | Analysing Platform Usage | 6 months |
| Security Cookies | Fraud & Bot Detection | 30 days |
All cookies except essential ones can be disabled through your browser settings. However, disabling certain cookies may limit some features of the platform.
Ludogames Data is not retained beyond what is necessary. The retention periods for different types of data are outlined below:
Once the designated retention period expires, data is securely deleted or anonymised so that no individual can be identified.
Ludogames Not for users under 18. We do not knowingly collect personal information from minors.
If a minor registers using a false age and this comes to our attention, the account will be immediately closed and all collected information will be deleted.
If you believe a minor is using Ludogames, please contact our support team. We will take prompt action.
Protecting Your Information Ludogames Has implemented a range of technical and administrative measures:
Please note — no system on the internet can guarantee 100% security. Keep your password strong and never share it with anyone.
If you notice any suspicious activity on your account, change your password immediately and notify our support team.
Ludogames This Privacy Policy may be updated from time to time. Depending on the nature of the changes, we will notify you in the following ways:
Continued use of the platform after any changes will be considered your acceptance of the updated policy.
If you have any questions about our Privacy Policy or wish to make a request regarding your data, please contact us:
For requests to delete or access your data, we aim to take action within 30 business days.